|
-Menu-
|
***
Please read carefully below before your purchase, especially
about shipping fees ****
HOW TO ORDER
At this site, all you do is to click
'add cart' button when you find the item you would
like to buy.
If you would like to purchase or see other items, click 'Continue
shopping' button.
After finishing your shopping, please click checkout
button on an order form.Please fill in your billing information,
your name, address and email
address.
and then choose shipping method and payment
method. Click continue button.
You will see all your shopping information. If you are ready
to end the shopping now., by clicking 'Submit Order'
, the order is completed. *Your shopping does not
complete unless you click 'Submit Order', so please
be assured.
You will receive an automatic order confirmation mail.
If you don't receive it, your order is not completed. Please
email us or try ordering again.
You will receive a final invoice with a shipping fee within
24 hours after your oder.
We will send you a shipping information
once your package is posted. If you don't received any emails
after your payment within 3 days, please contact us.
'No thank
you !'
If you are not going to purchase our items,
please DO NOT complete the ordering form. If you would like
to cancel the order, please kindly email us.
****************************************************************************************************************** |
| PAYMENT
The payment is
required within 3 days after an invoice is
sent. No payment or no contact within 5 days, your order will
be cancelled automatically. We won't accept your order next
time in this case.
- For international
customers
By Paypal
We accept the payment through PAYPAL.
After confirm your order by our mail , please send the grand
total to taogdesign@hotmail.co.jp
Please pay via Paypal with US$ as the currency.
PAYPAL is easy way to send money to abroad. More information
click logo below
-For Australian customers
If you are in Australia, you can deposit to our ANZ
Bank account.
You will receive our bank account details and invoice with
AU$ by email.
The total will be convert into AU$ with the
average of rate (not exact rate of that day you ordered).
-International Postal Money Order
(US$).
IPMO is a service provided by the post office.
Visit your post office, and tell them you'd like to have your
payment remitted to Japan by IPMO. and make your IPMO payable
to:Naomi Tagooka
7-9 Okawa-cho Araya, Akita-shi Akita-ken
010-1632 JAPAN
● If possible, get your order printed on your IPMO so that
we can easily identify it to be your payement.
● In some countries, the post offices may refer to IPMO by
different names. Please ask to your post office for detail.
-For Japanese
If you are in Japan, you can pay by bank transfer/ Postal
transfer.
You will receive our bank account details by email.
****************************************************************************************************************** |
SHIPPING
We will ship your items directly from
Japan by air. The shipping methods and time are :
| Regular
Air Mail |
5-10
business days |
No
tracking number and insurance:
No guarantee to ship the replacement or refund for the
lost |
| Registered
Air Mail |
5-10
business days |
With
a registration (tracking number) but no insurance:
Your parcel will be tracked when it is lost. In the
event that registered mail is lost or damaged, you may
claim compensation in an amount not exceeding \6000
(US$60). |
| Economy
SAL Air |
2-3
weeks |
No
tracking number and insurance:
No guarantee to ship the replacement or refund for the
lost.
Please ask us if you would like us to ship by
SAL. |
| Economy
Registered SAL Air |
2-3
weeks |
With
a registration (tracking number) but no insurance:
Your parcel will be tracked when it is lost. In the
event that registered SAL is lost or damaged, you may
claim compensation in an amount not exceeding \6000
(US$60).
Please ask us if you would like us to ship by
registered SAL. |
| EMS |
3-5
business days |
Highest
grade of shipping. With a registration and insurance:
In the event that EMS parcel is lost or damaged, you
may claim compensation in full of amount you paid (for
items and postage).
Please ask us if you would like us to ship by
EMS. |
● We highly recommend registered
air mail/ economy SAL or insured EMS shipping, for the packages
can be traced by the tracking site immediatey.
We will post your items next
business days typically if we stock the items.
For our original items, such as bags or Jewelry, in case we
don't stock the items, we have to make them after your order.
It will take a few days.
Important!
We can not ship by regular air mail if your purchase is over
$50 purchase.
please choose
registered air mail, registered SAL or EMS.
We will send you an invoice with registered air mail shipping
fee even if you chose regular air mail as shipping method.
If the package is over 2kg
or over 60cm size,
we can not ship by air mail. Only
EMS is available.
*****************************************************************************************************************
|
FAQ
Q1) Are there any problems of wooden
Kokeshi dolls in Australian quarantine?
-We have sent many kokeshi dolls to Australia
but never had any problems. These dolls are made by special
process to dry wood and paint.
Q2) Can I have combined postage
if I buy more than 1 item?
-Yes, we discount postage for multiple items.
Also we set up postage cheapper to compare with ebay items.
EX) For 2 medium weight kokeshi dolls, each $10 by regular
air mail, $20--->$16
If you would like to know exact postage, please send us a
list of items what you would like to buy before
your purchase.
Q3) I would like to buy items from
both ebay and online store. Can you combined my order?
-Yes, please tell us the items which you
would like to buy on ebay before bidding.
We will add that items on your final invoice with a discount
postage.
Q4) Do I have to pay custom tax
when the item arrive?
-Customs might charge duty and taxes on
item according with the end price. For more information, I
recommend you contact your local organizations relating to
duties and taxes issue. Each country has different systems.
|
|
|
